Entrepreneur Spotlight: Scott Fakhoorian & K9 Technologies
Tell us a little about your business.
K9 Technologies is a small business established in 2008. We install and maintain computer hardware for commercial clients. We’ve done work for retailers across Paducah, including O’Reilly Auto Parts, Dunkin Donuts, and many stores in the mall. We’re currently working on an exciting 6-month project in Illinois.
How did you develop your business idea or concept?
While studying at WKCTC, I brainstormed on what type of business I wanted to own. I enjoyed working with computers, so I put up fliers all over campus, advertising my virus removal services. My business name came from my childhood dog Sparky. I wanted to be as loyal to my clients as Sparky had been to me. I’ll never forget the day my first customer actually called me. I remember panicking, thinking “Oh no, what if I make a mistake?!?” The customer dropped off his computer at my office (my apartment living room). A few days later, I met him in a parking lot to return his now virus-free computer. He was very happy with my work, and even tipped me. It felt great!
After college, I began working as a freelance field technician. I built considerable experience troubleshooting computer systems, and running data cables.
What inspired you to become an entrepreneur?
My Dad owns a successful steel dolly manufacturing business. His love for what he does and intense work ethic was a huge inspiration for me. I grew up helping cut, form, weld and paint raw steel. In my teens, I managed the production crew and performed bookkeeping with the office staff. A lot of what I apply today came from my Dad’s business.
What is your favorite part about being an entrepreneur?
I love waking up in the morning totally pumped to go to work! I wish everyone could feel this way. It’s so satisfying to work at something each day that has the potential to expand and create jobs. To me, running a business is like raising a child. In the beginning, it needs an incredible supply of attention and resources just to survival. But in the right conditions, it can grow, flourish, and eventually become independent from you.
This year we’ve experienced steady growth, so I consider my business in the ‘walking toddler’ phase. It can be volatile and scary, but I’m enjoying the challenge!
What is your mission with your business?
I want to give IT graduates the ability to gain relevant work experience. I believe field tech work is a great way to do this.
What is it like being an entrepreneur in Paducah?
It’s very convenient to operate in Paducah.
We work out of a shared office building, which helps keep our overhead low. Everything my business needs is close by. Going from my home, to my daughters’ school, to my office is a 15-minute total commute. Office supplies and the UPS store are within 15 minutes from my office. There are several great local spots to get a cup of coffee or tea with a client. And if I’m looking for a weekend getaway, Paducah’s within 3 hours of both St. Louis and Nashville.
How does your business benefit the economy of our community?
Keeping Businesses Operating: Part of my business involves responding to service calls to keep other local businesses running smoothly. For retailers, a broken cash register can mean lost sales.
Employment: Last September, I hired my first full-time assistant, Amber Peterson.
As we grow, there will be additional opportunities for employment.